| Knowledge Area | Initiating | Planning | Executing | Monitoring & Controlling | Closing |
| HRM | Plan HRM | Acquire, Develop and Manage team |
Key Elements of Human Resources Management (HRM) in IT Projects
- Plan HRM
Identifying and documenting project roles, responsibilities (RACI) and reporting
- Acquiring Team
Responsibility to get the project team
Assigning the people to the project: Identifying people, Booking them to project (ERP transaction), Planned release date vs Actual (Challenges in managing deviations); Two in a box
- Developing Team ==> Project Performance
Building skills in the team (Within team; Coordinating with L&D)
- Managing Team ==> Project performance
Tracking team member performance
Motivating
Providing timely feedback
Resolving issues/conflicts
Productivity – Individual vs Team; Shared Goals
ACC; Band Pyramid